How we collect, use, and protect your personal information
Welcome to the Privacy Policy of BlackjackAU (“we,” “us,” or “our”). BlackjackAU operates the website located at sydneymenieressupportgroup.com (the “Site”), an independent informational resource providing blackjack strategy guides, online casino reviews, payment method information, and responsible gambling resources for Australian players.
We are committed to protecting the privacy and personal information of our visitors and users in accordance with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) contained in Schedule 1 of that Act. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have in relation to your information.
This Privacy Policy applies to all information collected through our Site, as well as any related services, communications, or interactions (collectively, the “Services”). By using the Site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.
This Privacy Policy should be read in conjunction with our Terms and Conditions and our Cookie Policy, both of which are incorporated herein by reference.
We collect different types of information depending on how you interact with our Site. It is important to note that BlackjackAU is primarily an informational website. We do not operate gambling services, process bets, or handle financial transactions. The information we collect is limited to what is necessary to operate the Site, improve our content and services, and comply with our legal obligations.
We may collect personal information that you voluntarily provide to us when you interact with certain features of the Site. This includes:
When you visit the Site, certain information is collected automatically through cookies, web beacons, and similar tracking technologies. This information may include:
We may receive limited information from third-party services that we use to operate the Site, including:
We use the information we collect for the following purposes, which we consider to be lawful and consistent with the Australian Privacy Principles:
| Purpose | Types of Information Used | Legal Basis |
|---|---|---|
| Operating and maintaining the Site | Device information, usage data, IP address | Legitimate interest in providing our Services |
| Responding to your enquiries | Name, email address, message content | Consent (you initiated the contact) |
| Improving our content and Services | Usage data, analytics data, feedback | Legitimate interest in improving our offerings |
| Analysing Site usage and performance | Analytics data, device information, usage patterns | Legitimate interest in understanding how our Site is used |
| Affiliate tracking and reporting | Click-through data, referral information, cookie data | Legitimate interest in maintaining our affiliate partnerships |
| Sending newsletters (if subscribed) | Email address | Consent (you opted in to receive communications) |
| Ensuring Site security | IP address, device information, access logs | Legitimate interest in protecting the Site and its users |
| Complying with legal obligations | Any information as required by law | Legal obligation under Australian law |
We will not use your personal information for purposes other than those described in this Privacy Policy without first obtaining your consent, unless such use is required or authorised by law.
We do not sell your personal information. BlackjackAU does not sell, rent, lease, or trade your personal information to third parties for their marketing purposes. We never have, and we never will.
Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyse Site usage, and assist in our affiliate marketing efforts. Cookies are small text files stored on your device when you visit a website. They serve various functions, from remembering your preferences to helping us understand how visitors interact with our content.
We use the following categories of cookies:
For comprehensive information about the specific cookies we use, their purposes, durations, and how to manage or disable them, please refer to our detailed Cookie Policy.
We use a limited number of third-party services to operate the Site and provide our Services. These third-party providers may have access to certain information as described below:
We use Google Analytics, a web analytics service provided by Google LLC, to analyse how visitors use the Site. Google Analytics uses cookies to collect information about your use of the Site, including your IP address (which is anonymised before storage), pages viewed, time on site, and referring website. This information is transmitted to and stored by Google on servers that may be located outside of Australia.
Google Analytics data is used in aggregate to help us understand overall usage patterns and improve our content and user experience. We do not use Google Analytics to identify individual users. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
BlackjackAU participates in affiliate marketing programmes with certain online casino operators. When you click on an affiliate link on our Site and visit a partner’s website, the affiliate partner may place cookies on your device to track the referral. This tracking is necessary for us to receive commissions that fund the operation of the Site.
The information collected by affiliate tracking cookies is typically limited to: the fact that you clicked on a link from our Site, the date and time of the click, and whether you subsequently registered or made a qualifying action on the partner’s site. We do not receive personal information about you from our affiliate partners (such as your name, account details, or gambling activity).
Each affiliate partner operates under its own privacy policy, and we encourage you to review the privacy policy of any casino or third-party site before providing them with personal information.
Our Site is hosted by a third-party hosting provider that stores our website files and serves them to visitors. Our hosting provider may collect technical log data, including IP addresses and access timestamps, as part of their normal operations. This data is used for server management, security monitoring, and troubleshooting purposes.
We use Google Fonts to serve web fonts on the Site. When you visit our Site, your browser may connect to Google’s servers to download font files. This connection may transmit your IP address and certain browser information to Google. For more information, refer to Google’s Privacy Policy.
The Site contains links to third-party websites, including online casinos, gambling operators, payment processors, and other external resources. When you click on a link to a third-party website and leave the BlackjackAU site, this Privacy Policy no longer applies. The privacy practices of the third-party website will govern how your information is collected and used on that site.
We have no control over, and assume no responsibility for, the privacy policies, practices, or content of any third-party websites. We strongly encourage you to read the privacy policy of every website you visit, particularly online casinos and other gambling platforms, before providing any personal or financial information.
The inclusion of a link to a third-party website on our Site does not imply that we endorse or approve of that site’s privacy practices. Our casino reviews assess the quality of a casino’s services, but we cannot guarantee that any third-party site will handle your personal information in a manner that meets your expectations.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect the information we hold from unauthorised access, disclosure, alteration, or destruction. These measures include:
While we implement reasonable security measures to protect your information, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot guarantee absolute security. In the event of a data breach that is likely to result in serious harm to affected individuals, we will comply with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act 1988 (Cth), which requires us to notify both the affected individuals and the Office of the Australian Information Commissioner (OAIC) as soon as practicable.
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have a number of rights in relation to the personal information we hold about you. We are committed to respecting and facilitating these rights.
You have the right to request access to the personal information we hold about you. Upon receiving a valid access request, we will provide you with access to the information within a reasonable timeframe (generally within 30 days). We will not charge a fee for making an access request, although we may charge a reasonable fee for providing the information if the request requires significant effort (for example, retrieving archived records). We will inform you of any fees before processing the request.
You have the right to request the correction of any personal information we hold about you that is inaccurate, out of date, incomplete, irrelevant, or misleading. If we agree that the information needs correction, we will take reasonable steps to correct it within a reasonable timeframe. If we disagree with your correction request, we will provide you with written reasons for our refusal and information about how to make a complaint.
Where we rely on your consent to process personal information (such as for newsletter subscriptions or responding to contact form enquiries), you have the right to withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of any processing that occurred before the withdrawal. To withdraw consent for newsletter communications, you can use the unsubscribe link in any email, or contact us directly.
If you believe that we have breached the Australian Privacy Principles or mishandled your personal information, you have the right to make a complaint. We encourage you to contact our Privacy Officer first (see contact details below) so that we can investigate and resolve the matter. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: [email protected]
We recognise your right to interact with us anonymously or using a pseudonym where practicable. You can browse the majority of our Site without providing any personal information. If you contact us using a pseudonym, we will respect your choice, provided that it is practicable for us to deal with you on that basis. However, there may be circumstances where we require your real identity to respond effectively to your enquiry or to comply with legal obligations.
The BlackjackAU website is not intended for use by individuals under the age of eighteen (18). We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take reasonable steps to delete that information as quickly as possible.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact our Privacy Officer immediately using the details provided below, and we will take steps to remove the information from our records.
The legal gambling age in Australia is 18. Our Site contains information about gambling, and it is not appropriate for minors. We encourage parents and guardians to monitor their children’s internet usage and to use parental control tools to restrict access to age-inappropriate content.
BlackjackAU is based in Australia, and the personal information we collect is primarily stored and processed within Australia. However, some of the third-party services we use (such as Google Analytics and certain hosting services) may store or process data on servers located outside of Australia, including in the United States and the European Economic Area.
Where personal information is transferred outside of Australia, we take reasonable steps to ensure that the overseas recipient handles the information in a manner consistent with the Australian Privacy Principles, as required by APP 8. This may include:
By using the Site, you acknowledge that some of your information may be transferred to, stored, and processed in countries other than Australia. We will always endeavour to ensure that your information receives an appropriate level of protection regardless of where it is processed.
We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Our data retention practices are guided by the following principles:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Contact form submissions | 24 months from submission | To respond to enquiries and maintain a record of correspondence |
| Email correspondence | 24 months from last communication | To maintain correspondence history and context |
| Analytics data (Google Analytics) | 26 months (Google’s default retention period) | To analyse long-term usage trends and improve the Site |
| Server access logs | 12 months | Security monitoring, troubleshooting, and abuse prevention |
| Cookie data | Varies by cookie (see Cookie Policy) | Functionality, analytics, and affiliate tracking purposes |
| Newsletter subscriber data | Until you unsubscribe | To send requested communications |
When personal information is no longer required for any purpose and is not required to be retained by law, we will take reasonable steps to destroy or permanently de-identify the information. De-identified and aggregated data (which cannot be used to identify you) may be retained indefinitely for analytical and research purposes.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, legal requirements, or for other operational, legal, or regulatory reasons. When we make material changes to this Privacy Policy, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the revised policy, you should discontinue your use of the Site.
Previous versions of this Privacy Policy are available upon request by contacting our Privacy Officer.
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or our privacy practices, please contact our Privacy Officer through the following channels:
Privacy Officer Email: [email protected]
General Enquiries: [email protected]
Contact Form: Visit our contact page
We aim to respond to all privacy-related enquiries within 30 days. If your enquiry relates to an access or correction request, we will acknowledge receipt within 7 days and provide a substantive response within 30 days.
If you are not satisfied with our response to your privacy enquiry, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
Last Updated: April 2026. This Privacy Policy is effective as of the date last updated and applies to all visitors and users of the BlackjackAU website from that date forward.